General Information
BLGH Studio is a design and curation studio dedicated to sculptural lighting and refined home décor in marble, alabaster, and stone. Each piece is carefully selected, designed and supervised by our studio and crafted in collaboration with our exclusives specialized ateliers in Europe and internationally.
Artistic direction, brand management and customer service are based in Europe. Production and logistics are coordinated with our partner ateliers and production centers in Europe and abroad, depending on the model, the stone selected and availability.
Every piece offered by BLGH Studio is part of a carefully curated collection shaped by our artistic direction. We collaborate exclusively with trusted ateliers whose craftsmanship, material selection and technical standards match our vision of refined, sculptural design.
Each model is reviewed, tested, and approved by our studio before being introduced into the collection. This ensures a consistent aesthetic, elevated materiality and a level of attention that reflects our commitment to timeless, modern elegance.
BLGH Studio collaborates exclusively with ateliers whose craftsmanship, technical expertise and ethical standards reflect our own.
Every workshop we partner with, whether in Europe or internationally, is chosen after a meticulous process: evaluation of material sourcing, precision of finishes, consistency of production, and alignment with our design vision. They are met in person, some are friends of BLGH now, and often visited.
For natural stone, we review each batch to ensure depth of veining, translucency, balance of tones and structural integrity.
Nothing enters our collection unless it meets our exact expectations for beauty, durability and refinement.
Orders & Payments
You can place an order directly through our website:
For bespoke or project orders, you can contact us directly before purchasing.
If you need to modify an address, phone number or small detail, contact us as quickly as possible with your order number.
Available payment methods are displayed at checkout and may include:
All payments are processed through secure, encrypted platforms. BLGH Studio does not have direct access to your full card details.
The currency displayed at checkout is the billing currency of your order (e.g. EUR, CHF, USD, GBP).
If your bank account is in another currency, your bank may apply its own exchange rate and potential conversion fees.
We ship to many destinations including:
If your country does not appear at checkout, please contact us so we can confirm whether shipping is possible and under which conditions.
Total lead time = processing / production time + shipping time.
Delivery times shown on product pages or at checkout are estimates and not guaranteed. Factors such as customs inspections, peak seasons, strikes or weather can cause delays beyond our control.
On some destinations and for certain pieces, faster or premium shipping options may be available at an extra cost. These options, if available, are shown at checkout.
Yes. Once your order has been shipped, you will receive:
You are responsible for monitoring tracking updates and coordinating with the carrier (e.g. in case of missed delivery, customs contact, pick-up requirements). But if you need any help, we'll always be here for you.
Where possible, we ship items from the same order together.
However, depending on:
Your order may arrive in separate parcels and on different dates. Shipping confirmations will indicate which items are included in each shipment.
We strongly recommend not booking your electrician until the light has:
BLGH Studio cannot cover electrician fees, rescheduling costs or any indirect costs related to delivery dates or installation.
Customs, Duties & Taxes
This depends on your country and local regulations:
Unless explicitly stated that taxes and duties are included, any customs or import charges remain the responsibility of the customer.
We are required to declare accurate values and product descriptions in order to comply with customs and tax rules.
Return rights will depend on:
In general (high-level overview):
For full details and legal references, please refer to our Refund & Return Policy page.
Items returned without prior authorization may be refused.
For returns due to a change of mind, wrong size/fit for your space, or non-defective reasons, return shipping is usually at the customer’s expense.
If the item is incorrect, defective, or damaged during transport, our solution will depend on the specific situation and applicable law (replacement, partial refund, full refund, etc.).
Once the returned item has been received and inspected, and if it is approved for refund under our policy:
Any initial shipping fees, express delivery fees and customs duties are usually non-refundable, unless required otherwise by law.
We do not systematically offer direct exchanges. In most cases:
For project or trade orders, contact us to explore case-by-case solutions.
Damages, Defects & Claims
Please:
Do not install a damaged item. We will evaluate the situation and propose an appropriate solution (replacement, partial refund, repair, etc.), depending on availability.
No. Natural stone and marble inherently feature:
These elements are part of the material’s character and are not considered defects.
Please check each product page for dimming information or contact us with your project details.
On some pendant or ceiling models, a custom cable length or drop can be arranged (within technical limits).
If you require a longer cable or a specific height, please contact us before placing your order or mention it at checkout where the option exists. Additional lead time or costs may apply.
In most cases, voltage is adapted based on your shipping destination:
Always verify:
Incorrect installation, modification, or use with unsuitable bulbs or voltage may damage the product and void warranty coverage.
Our collections focus on:
Each product page specifies the materials used.
Warranty & Safety
Yes. BLGH Studio offers a limited warranty against manufacturing defects, for a period indicated on the product page or in our Warranty section.
Our pieces are produced in collaboration with ateliers working under relevant safety and electrical standards for their destination markets (for example, CE standards in Europe).
Many of our pieces are compatible with LED bulbs or use integrated LED modules, allowing for reduced energy consumption compared to traditional bulbs.
Always check the recommended bulb type and wattage on the product page.
On a selection of models, we can explore:
Custom work depends on feasibility, minimum quantities and lead times. Please provide your project details, drawings or mood board when contacting us.
Yes. We regularly collaborate with:
We can assist with product selection, technical information and coordinated deliveries.
For professional or volume orders, we may offer specific conditions depending on:
Contact us with your project specifications for a tailored proposal.
Nous travaillons rapidement pour envoyer votre commande dès que possible. Une fois votre commande expédiée, vous recevrez un email avec des informations supplémentaires. Les délais de livraison varient en fonction de votre emplacement.
Nos produits sont fabriqués localement et à l'international. Nous sélectionnons soigneusement nos partenaires de fabrication pour garantir des produits de haute qualité à un prix juste.
Our team is here to answer you Monday to Friday from 8:30 AM to 7 PM. Saturday from 10 AM to 5 PM.